Senior Leadership Team
Kathy Gregory, President & CEO
Kathy Gregory has over 20 years of executive leadership experience in the lending industry. She is the founding President and CEO of Paradigm Quest Inc. Paradigm was incorporated in 2004 and launched to market in 2005. It was the first mortgage BPO in Canada and the first to provide end to end Private Label mortgage products in Canada.
Kathy was ranked #1 in Profit Magazine’s “Ones to Watch” in the 2009 publication of Profit’s Top 100 Women in Canada. She has led Paradigm to final nominations in two categories of the industry’s most prestigious awards ceremonies in 2009 - Best Industry Service Provider and Best Employer.
In 2010, 2012 and 2014, WXM ranked her as one of the "Top 100 Most Powerful Women in Canada."
Kathy is the past President-Elect of the Canadian Institute of Mortgage Brokers and Lenders (CIMBL) and has served three years on the Board of the Executive Committee of the Young President Organization (YPO) in the Upper Canada Chapter. She is the Founding Chair of the Mortgage Industry Ontario Ladies Charity Golf Tournament, & BC Ladies Charity Mortgage Industry Event, 2007 – 2011. She was awarded the Best Community Service Effort Award of Year at the 2011 Canadian Mortgage Industry Awards.
In 2012, under Kathy's leadership Paradigm was ranked in PROFIT 200 as one of Canada’s fastest growing companies by PROFIT Magazine. In the same year, at the Canadian Mortgage Industry Awards, Paradigm Quest was Awarded "Employer of Choice."
In 2013 Paradigm was ranked in PROFIT 500 as one of Canada's fastest growing companies by PROFIT Magazine. In the same year, Kathy was honoured with her induction into the Canadian Mortgage Hall of Fame.
Donald Zuill, Chief Financial Officer
Donald Zuill has over 10 years’ experience in various financial real estate and outsourcing companies. He is the former CFO of a major Canadian provider of residential real estate valuation. Donald is a member of the Institute of Chartered Accountants of Scotland.
John Bordignon, Executive Vice President Corporate Investor Management
John Bordignon is the Former Executive Vice President, Corporate Development for a major provider of technology and credit solutions for mortgage brokers, lenders, and real estate industries. While holding this position, John was responsible for product development and all new corporate initiatives. John has over 25 years’ experience in the Canadian mortgage industry and holds a B.Sc. and an MBA (financial services).
Sally Aitken, Executive Vice President, Operations
Sally has 19 years of extensive experience working in Financial Services and Technology. Prior to joining Paradigm Quest in 2016, she led the start-up of a Canadian banking consortium designed to bring small business credit data to the market. Sally is an empowering leader; one who challenges her teams to over deliver by continuous improvement and problem solving throughout the client life cycle.
Sharon Fitzpatrick, Executive Vice President, Corporate Development
Prior to joining Paradigm Quest, Sharon was Managing Director, Alternate Mortgage Delivery at a major Canadian bank, where she was responsible for the management of the Proprietary Mortgage Sales Force. Prior to managing the Proprietary Mortgage Sales Force, she managed the Mortgage Broker Channel as well. Sharon has over 30 years’ experience in the Canadian Financial Services Industry. She is currently the Chair of the Board of About Face International, a Canadian based charity that helps adults and children living with facial differences.
Rich Hewitt, Senior Vice President, Chief Risk Officer
Prior to joining Paradigm Quest, Rich was Vice President, Retail Risk Management for a major Canadian bank. Rich was responsible for managing credit, operational and fraud risk in the retail bank sector. Rich has over 25 years’ experience in the Canadian and U.S. mortgage industry.
Chris Mariani, Senior Vice President, Collections & Control Management
Chris Mariani is the Former Director, Real Estate Secured Lending at a major Canadian bank, where he was responsible for the adjudication of $8+ billion in annual residential mortgage deal flow. Chris has over 22 years’ experience as a retail lending operations manager at two Schedule A financial institutions.
Sam Stravato, Chief Information Officer
Sam Stravato is an accomplished Financial Services executive with more than 20 years of domestic and global experience leading technology strategies and highly successful teams that deliver business confidence. Sam is a recognized innovator and change agent with skills and leadership abilities to deliver collaboration and execution. He has a track record of bringing clarity and direction to strategic business decisions, and developing partner alliances that accelerate business expansion by leveraging technology. Sam's leadership beliefs hinge on empowering individuals to own their growth, and that partnerships with internal stakeholders drives execution excellence. Prior to joining Paradigm, Sam held a number of increasingly senior roles including Chief Technology Officer for AIC Mutual Funds, and Chief Information Officer for TransUnion Canada.