Did you know that your version of Internet Explorer is out of date?
To get the best possible experience using our website we recommend downloading one of the browsers below.

Internet Explorer 10, Firefox, Chrome, or Safari.

October 11, 2016
DUCA Financial Services Credit Union Ltd. and Paradigm Quest Launch Partnership

DUCA Financial Services Credit Union Ltd. and Paradigm Quest Launch Partnership 

TORONTO, Oct. 11, 2016 - DUCA Financial Services Credit Union Ltd. ("DUCA") recently partnered with Paradigm Quest Inc. ("Paradigm") to deliver mortgage underwriting and servicing for DUCA's Mortgage Broker Channel.

This partnership allows DUCA to expand and strengthen its mortgage business within the Ontario mortgage market. Lydia Way, DUCA's VP, Retail Banking, commented on the value of this partnership: "Brokers who work with DUCA will appreciate the efficiencies we'll be able to provide through Paradigm, an industry leader in delivering streamlined broker solutions. This will further strengthen our broker relationships by providing an easier and more effective underwriting, approval, and service process – all of which is an important development in further executing DUCA's vision for expansion and growth."

Brokers who work with DUCA will be able to leverage Paradigm's technology to track the status of deals, fulfill conditions, and interact with the credit centre through DUCA's new portal – all of which will create a seamless mortgage process. "Today, consumers are looking for simplified, online relationships with their financial institutions and, because of this demand for digital tools, Paradigm is excited to bring DUCA an agile and intuitive mortgage solution," said Paradigm CEO and Founder, Kathy Gregory. "Our service offering lines up nicely with DUCA's approach: To provide innovative banking services and products to its Members."

About DUCA:
DUCA Financial Services Credit Union Ltd. (DUCA) was formed in 1954 and has grown from a single branch credit union in Toronto to 15 branches across Southern Ontario with nearly 50,000 Members. DUCA provides innovative Co-Operative Banking as an attractive alternative to traditional banking institutions. Visit: www.DUCA.com.

About Paradigm:
Launched in 2005, Paradigm Quest Inc., www.paradigmquest.com, is a leading Canadian mortgage underwriting and servicing business process outsourcing company. The company has experienced rapid growth and with this new agreement currently services over $24 billion in residential mortgages across Canada. Operating with proprietary, end-to-end, state-of-the-art technology and with extensive knowledge of the Canadian mortgage market, Paradigm offers a customizable business process management solution for multiple banks and other mortgage lenders. Paradigm has offices in Toronto, Vancouver, and Montreal and is a ranked mortgage servicer by Standard & Poor's, partnering with over 14 different mortgage brands in the marketplace.

SOURCE DUCA Financial Services Credit Union Ltd.

For further information:

Media Contacts:

For media related inquiries for Paradigm Quest Inc., contact Kathy Gregory, Founding President & CEO, or Donald Zuill, CFO, at 416-366-8606 x 2544;

For media related inquiries for DUCA Financial Services Credit Union Ltd., contact: John Jenner, VP, Marketing at [email protected] or at 416-223-8838